SHIPPING AND DELIVERY
Shipping is $50. We ship priority overnight with Reptiles2You/FedEx. Shipping will be added to the price of the animal purchased. We ship Mondays and Wednesdays. Extreme weather conditions may delay shipping for the animals safety. Hot or Cold pack will be used in the appropriate situation.
After payment is sent, a shipping label will be created near shipping time with your info and you will receive updates via your email with shipment tracking.
Sex of animal is NOT guaranteed. We have a very high success rate at sexing hatchlings but understand it is difficult to be 100% accurate. We will NOT exchange or refund for another sex.
ONLY healthy well established animals will be shipped. We guarantee their health is on point prior to shipping 100%. If there is an issue with the animal upon arrival, you must notify us within 15 minutes of arrival. This is solely caused by shipping as is out of our control. Shipping is a risk and we use only the top of the line products and strict protocols to provide the top of the line safety for all animals. Please send a description of the issue and any pics or videos so we may rectify or assist with the issue. This does not mean we will refund or send another animal in its place but we can discuss an appropriate action at that time. If you have an issue outside of the 15 minute arrival window, please contact us immediately so we may advise you or to discuss an appropriate action at that time.
If you purchase an animal from us, we will be a resource for the animals entire life for any questions that may arise.